Frequently Asked Questions

  • Is your site secured?

Yes, our site is on a secure hosting environment. All information are send through a HTTPS (encrypted) channel. Please see our privacy policy for more information.

  • Do you accept international orders?

Yes, additional charges will be applied for orders shipped overseas and to Canada. Please contact us for details.

  • What credit cards do you accept?

We accept all major credit cards (e.g. Visa, MasterCard Discover, and American Express).

  • Do you accept other forms of payment?

We also accept check or money order. However, there is a 2-week waiting period for your check to clear before we can ship your product. Orders paid through money order are processed immediately.

  • Can I order by phone instead of through the internet?

Yes, please refer to the how to order section for additional information.

Chinese Medicine Herb, the Chinese Medicine Herb logo, the Tag Design, and CHINESEMEDICINEHERB.COM are trademarks of Chinese Medicine Herb.

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